JAMB Engages IT and Assessment Experts to Investigate Alleged Technical Glitches in 2025 UTME
JAMB Engages IT and Assessment Experts to Investigate Alleged Technical Glitches in 2025 UTME
The Joint Admissions and Matriculation Board (JAMB) has enlisted leading information technology specialists and educational assessment professionals to scrutinize reports of technical failures that reportedly disrupted the 2025 Unified Tertiary Matriculation Examination (UTME).
In interviews with The Media, some candidates attributed their poor performance to these technical issues, which they believe contributed to a significant number of failures this year.
JAMB’s recent results show that out of approximately 1.9 million candidates who took the exam, 1.5 million scored below 200 marks out of a total of 400, raising concerns about the exam’s integrity and fairness.
Alex Onyia, CEO of Educare and a well-known education advocate, announced on Sunday that thousands of students are prepared to pursue legal action against JAMB. Onyia reported on his X (formerly Twitter) account that 8,391 students had submitted complaints regarding system glitches during the exam. He emphasized that there is substantial evidence indicating JAMB’s system malfunctioned, causing psychological distress among affected students.
“The students’ main demand is for JAMB to release their individual mark sheets, allowing them to see their results, identify where they went wrong, and have a transparent process to challenge their scores,” Onyia stated. “The futures of these students depend on how this issue is resolved.”
In response, JAMB’s spokesperson, Dr. Fabian Benjamin, confirmed on Monday that the board had engaged a team of experts to investigate the reported glitches. He explained that this step was part of a broader, ongoing review prompted by complaints from certain states about irregularities during the exam.
“To assist our investigation, we have brought in specialists including members of the Computer Professionals Association of Nigeria, senior examiners from tertiary institutions, the Educational Assessment and Research Network in Africa, measurement experts, and Vice Chancellors from various universities,” Benjamin said.
He assured that the inquiry was an integral part of JAMB’s annual post-examination review, which examines all stages of the UTME process—from registration through to result dissemination.
“If we find evidence of technical problems, we will take swift corrective measures, just as we do with other examination issues,” he added.
Although JAMB acknowledged the complaints, the board stressed that the issues were limited to a few locations and not widespread. Nonetheless, it pledged to ensure all candidates are treated fairly and that genuine concerns will be resolved promptly.
During the examination period, JAMB noted that any candidate affected by verified technical difficulties would typically be rescheduled for a new test, maintaining fairness for all participants.
